Dental Laboratory Departments and Their Primary Responsibilities

The production process in a dental laboratory typically involves the collaboration of multiple departments, each with specific duties and workflows. Below is an overview of the production processes within a dental prosthetic lab:

Marketing Department

Responsible for client communication and sales of dental prosthetic products.

Attracts customers and secures orders through advertising, product demonstrations, and client negotiations.

Key functions include market research, customer development, setting sales targets, and creating sales plans.

Procurement Department

Evaluates and selects qualified suppliers, establishes and maintains good relationships with them, and executes procurement operations according to the procurement plan, including ordering, tracking, inspecting goods, and processing payments.

Design Department

Designs suitable dental prosthetic products based on the patient's oral conditions and needs.

Utilizes Computer-Aided Design (CAD) software to create prosthetic models.

The production process involves receiving the patient's oral impression, scanning it, designing the shape, size, and color of the prosthetic using CAD software, and sending the design documents to the production department.

Production Department

Plaster Group

Receives dental models and checks the quality of working models.

Trims the working models to ensure they meet requirements.

Applies repositioning boxes, trims neck edges, handles undercuts, separates models, and applies gap paint.

Porcelain Group

Responsible for shaping the dental morphology, applying dental body porcelain and transparent porcelain, as well as sintering and color adjustments.

Glazing Group

Performs glazing treatments to achieve realistic effects and conducts color comparisons and sintering.

Milling Group

Focuses on adjusting and refining the shape of sintered porcelain teeth to ensure proper fit and occlusal relationships, with equipments like dental milling machines. 

Quality Control Department

Conducts final quality inspections before products are shipped to ensure that the prosthetics meet fit, appearance, and functionality standards.

The entire production process requires strict quality control and close collaboration among departments to ensure that the final product meets patient needs and medical standards.

Storage and Logistics Department

Manages the storage and distribution of dental prosthetic products, ensuring safe and timely delivery to clients.